Surveillance and Tracking Services

Surveillance and tracking services help you improve security, reduce manual tasks, and identify suspicious activity. Read on to learn more about these technologies.


For large public places like airports, stations, or shopping malls, identifying people in surveillance footage can be difficult. Often, security personnel need to rely on site maps or manually scan across video walls to locate the person in question.

Live video monitoring

Live video monitoring uses cutting-edge technology to analyse video content, detect objects and events in real time. It allows security operators to verify alarm events quickly and easily, helping them respond faster and avoid costly false alarms.

Unlike motion sensors and door contacts, live video monitoring does not rely on an alert being triggered. Instead, the service is proactively monitored 24/7 by highly trained security professionals who can see what’s happening as it happens. They’ll be able to assess the situation and react accordingly, stopping criminal activity in its tracks and saving your business from costly loss.

Video monitoring services can also help businesses that have high value assets, such as cars or construction materials. These often sit on outdoor sites, leaving them vulnerable to theft and damage. With a remote video monitoring service, police can be dispatched before criminals are even on site, increasing the likelihood of apprehension and recovery.

Lastly, video monitoring is ideal for retail spaces that need to protect shoppers. It can catch flash rob thefts and other threats to customers before they escalate, protecting your reputation and keeping your customers safe. Similarly, video monitoring can be used to monitor large retail spaces, such as shopping malls, where it is difficult for staff to keep an eye on everything at all times. Video monitoring can catch flash robs in progress and alert the authorities before they get away, helping to reduce crime.

Smart people tracking

The intelligent surveillance support system (ISSS) enables a higher degree of automation and improved efficiency in security and surveillance systems. Its features such as face recognition, theft detection, visitors in/out detection and motion detection allow users to take a more proactive approach to security by automatically detecting and responding to potential threats. The ISSS also ensures accurate monitoring of personnel and provides detailed analysis to reduce human error and improve overall security.

With a high-level of accuracy, smart people tracking technology uses a variety of AI algorithms to track and identify human faces, bodies, clothing and accessories in complex environments. It has a cross-camera tracking capability and can quickly search for a missing person in crowded places such as airports, train stations, shopping malls or tourist attractions. It can also track suspicious individuals who are suspected of lingering for too long in dark corners or deliberately following other people’s movement routes.

Unlike traditional cameras which can only capture static images, Smart people tracking uses computer vision to understand and automate processes carried out by the human visual senses. This allows for greater precision in capturing and analysing images, for example by eliminating unnecessary data such as swaying vegetation or passing vehicles from the video stream. In addition, it can trigger appropriate responses such as alerts and alarms based on real-time activity.

Tag and track

Tracking technology that ties collected data to real people requires an identifier. Most of the time that identifier is the device or browser you are using to access the internet. In other cases, it is a unique identifier like a name or an email address. The problem with this is that if someone has multiple devices and different web browsers, they could be tracked across several different identifiers.

This tracking technology is used by law enforcement agencies to prevent and investigate crimes. It has also been adapted by companies for asset tracking, reducing manual processes and improving security. It is an important tool for business, especially in industries where high-value assets are at risk of being stolen or lost.

In Canada, car thefts occur every 6 minutes and cause financial stress and disruption to daily routines. Fortunately, innovative solutions like Tag vehicle antitheft systems can help reduce insurance costs and ensure swift recovery in the event of a theft.

Designed to stop thefts before they happen, the Tag system uses nano-transponders to tag individual components of your vehicle. These tiny RFID tags are strategically placed on parts thieves target – and they have unique serial numbers that can identify stolen components and make it harder to sell them. The system is also wireless and autonomous, with a dedicated in-house tracking team on call 24/7. It also features tamper detection and anti-jamming technology.

Asset tracking

Keeping track of assets is critical for almost any type of business. Whether you operate a warehouse, shipping center, factory, hospital or another workplace, lost equipment can be costly. Plus, time spent tracking down supplies or equipment could be better spent on value-adding work.

Asset tracking systems make it easy to manage and monitor physical objects. These technologies often employ barcodes or radio-frequency identification (RFID) tags to encode digital identities for the objects they track. In addition, they use sensors and wireless communication to monitor an object’s location in real-time. This helps eliminate human error and reduce inventory management costs.

With $1 billion in large machinery lost or stolen each year and 75% of that equipment never recovered, it’s no wonder so many construction fleets rely on asset tracking to safeguard their investments. This technology gives authorized personnel access to information on the status of their equipment, such as its current location or whether it’s moving on a set schedule.

Unlike earlier, more power-hungry asset tracking solutions, these newer systems require very little additional IT infrastructure to run. They also have ultra-rugged and waterproof housings designed to withstand impact, fine dust, and brief submersion. They’re powered by user-replaceable, easily sourced alkaline or lithium batteries and feature battery ‘low’ and ‘critical’ alerts. This way, workers can proactively take action to recover their equipment before it’s too late.